FAQs

Yes, breakfast is included in your stay, so you can start your day enjoying a fresh and delicious meal surrounded by nature.

To ensure the comfort of all our guests, only certified guide dogs are allowed at the hotel.

Our cancellation policy varies depending on how far in advance the reservation is modified or canceled. We kindly ask you to review our Terms and Conditions page for full details.

Yes, we offer parking on the property for our guests, making your stay even more convenient.

You can easily find us on Google by searching for Vista Ballena Hotel, and it will guide you directly to our location. If you need any assistance, we’ll be happy to help.

Yes, we accept major credit cards. We also offer alternative payment options including bank transfer, SINPE Móvil, and cash in US dollars or Costa Rican colones for your convenience.